Monthly Archives: September 2013

The Value of Customer Service

Today, we have become so used to receiving poor-to-awful customer service that we expect it. When we actually receive great customer service, we are so surprised and feel like we have gotten a gift. And, when you get an unexpected … Continue reading

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Relationship Building

Last week, Seth Godin, published a blog, “Get this over with ” vs . . .”  that caused me to think. I love when that happens! There are times when all I want is to have fast service – once … Continue reading

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